Return & Exchange


How To Return 

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 14 days of your purchase. 

1. Please email sales@circe.com.hk to request a refund and we will assign you a tracking no.#

2. Mail your returned item to:
     PRODUIT PARFAIT Online Shop
     Returns Department Tracking no.# 
     B5 4/F, Sing Mei Ind. Bldg., 29-37 Kwai Wing Rd., Kwai Chung, N.T. Hong Kong 
3. Include in your package a signed letter stating the reason for your return and the original receipt. 

Return Exceptions
Some items cannot be returned if they are opened. These include socks, shoes care items, 
Merchandise that has been worn, used, or altered will not be accepted for return or exchange. 

Exchanges
If your shoes and clothing item is in like new condition, you may exchange your shoes and clothing item for a different size or color. Please be sure to include your original receipt. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.

Return Exceptions
Some items can not be returned. These include Sock, Shoes Care, Leather Care, Foot Care, and Beauty items.

Restocking Fee
All items are subject to a 8% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

SHIPPING
  • We ship worldwide
  • Free Hong Kong Delivery Over $28 (Commercial Area or Self Pickup at S.F. Service Center)
  • Local Delivery (Non-Industrial/Non-Commercial Area)  $3.6

 

Address:

Circe International Ltd
B4-B5, 4/F., Sing Mei Industrial Building, 29-37 Kwai Wing Road, Kwai Chung, N.T., Hong Kong
tel  : 852 3499 1083             fax : 852 3499 1228
email : sales@circe.com.hk

Working hour : Monday - Friday 09:30am ~ 18:30pm

如何退貨及換貨

請確保所退換貨品包裝原好無缺, 並於14天內連同購買單據, 換貨退貨申請表電郵或傳真到本公司

 退款及換貨

  • 有退貨退款及換貨必須提供購買當天的單據, 否則不會受理
  • 除品質不良, 尺碼不合, 錯誤配送問題, 貨品送出後不可退換
  • 所有因不正常使用, 穿著不當, 塗污, 不正常磨損或人為損壞等問題一律不能退換
  • 萬一發現有問題, 請於收到貨品日起3天內先通知我們, 並於14天內退回本公司, 超出期限將不獲退換
  • 換貨只適用於同類,同等價格或價格高於該產品的商品, 並需補回差額
  • 品質不良品, 錯誤配送所造成的往來運費由本公司承擔
  • 凡退貨必須連同原廠包裝及單據一並退回, 我們收到退貨, 確認退貨原因後, 將於7個工作天內全數退回該項商品的消費金額, 退款細節請與我們聯絡
  • 退貨或換貨所產生相關的行政費用及運費將不獲退還
  • 我們將儘力展示產品標準原貌及色調, 但因各種設備及屏幕色調徧差都有所不同, 圖片與實物有輕微色差
  • 由於衛生問題, 所有襪子, 鞋類護理品, 皮革護理品, 脚部護理及皮膚護理品都不能退換
  • 退貨退款產品將扣除該貨品售價的8%以作行政費用
  • 本網站保留最終退換決定權
  • 下載換貨/退貨申請表

 運送

  • 我們有國際運送服務
  • 香港本地購物滿US$28免運費(順豐服務站自取件)
  • 住宅上門派送或非商業地區另加US$3.6運費

地址:

焯嘉國際有限公司

香港 新界 葵涌葵榮路29-37號 成美工業大廈 4/F, B4,B5

電話 :(852) 3499 1083         傳真 : (852) 3499 1228

電郵  : sales@circe.com.hk

營業時間 : 星期一 ~ 星期五 09:30am ~ 18:30pm